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Door Supervisor Training
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The SIA will issue licences to door supervisors who meet their criteria.  The SIA has invited BIIAB, City & Guilds and NCFE to work together in the interests of the industry as a whole and in support of its licence to practise;  they are collectively known as the Consortium.  The Consortium has developed the new Level 2 National Certificate for Door Supervisors.  This new qualification consists of two units:

Unit 1 - Roles and Responsibilities of Door Supervisors

This includes how to comply with the law, admission policies and procedures, refusing entry, searching, seizing articles, eviction, use of force and offensive weapons, how to deal with emergencies, drugs, arrest, scene preservation and report writing.

Unit 2 - Conflict Management for Door Supervisors

This includes candidates managing conflict by applying dynamic risk approaches, understanding the importance of self-awareness and acting proactively;  how to resolve conflict and how to learn from conflict.

Who is the qualification for?

The Level 2 National Certificate for Door Supervisors is designed for door supervisors already working in licensed retail or wishing to start work in the industry and is awarded to those who pass two examinations covering the basic knowledge and responsibilities of the occupation. 

This nationally recognised qualification will be the industry standard and will enable a door supervisor to apply for a licence to practise. 

To get an SIA licence you will need to satisfy three requirements:Pass an identity check Pass a criminal records check Possess a recognised door supervisor qualification

Exemptions

If you have completed a door supervisor training course and/or qualification you may be exempt from some or all of the SIA's training and qualification requirements. Click here  for a list of SIA's exemptions.

Candidates who have been awarded the BIIAB Level 2 National Certificate for Door Supervisors - Licensed Premises and updated modules for Fire Safety, Drugs Awareness and Conflict Management are entiltled to full exemption.

How long is the training course?

The course will take 15 hours per unit including the two examinations.

What course materials are available?

A Consortium handbook is available which outlines the content of the course.  This handbook contains all the knowledge required to pass the qualification Level 2 National Certificate for Door Supervisors examination.

What does the assessment involve?

There are two examinations, one for each unit.  Each examination will have forty multiple-choice questions and will take 1 hour. 

While Unit 1 is a conventional multiple-choice paper,

Unit 2 requires you to watch video clips before answering the questions.

 
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